Travelex Retail: Australia Contacts

Contact a Travelex Store in Australia

To talk to a Travelex Sales Consultant at your nearest Travelex store, call 1800 637 642.

Find a Travelex Store

Our Store Locator helps you search for over 700 Travelex stores worldwide.

Customer Service

For all general enquiries about Travelex Retail, please email RetailCSC@travelex.com.au or call 1800 440 039. If calling from outside Australia, please call +61 (2) 8585 7777. Travelex Retail Customer Service Centre operating hours are 7am - 7pm (Mondays - Fridays) and from 9am - 5pm (Saturdays), Australian Eastern Standard Time.

Complaints & Disputes (Retail)

Please email RetailCSC@travelex.com.au

If you have a complaint about any of the services provided by Travelex Retail Australia, please send full details to the Retail Customer Service Centre via the above email address or telephone us on 1800 440 039. If calling from outside Australia, please call +61 (2) 8585 7777.

Your input is greatly appreciated and we will do our best to respond to you within 5 business days.

Marketing

To contact the Travelex Retail Marketing department, please email marketing@travelex.com.au

Careers in Retail

For more information on current positions available and Travelex Retail’s recruitment philosophy, please click here