ATM Click & Collect

Order USD and EUR online and collect at our Brisbane Airport ATMs

A Quick and Easy Way to Get Your Currency

You can now pre-order foreign cash online, receive our best rates and collect your currency contact free from one our ATMs located at Brisbane Airport.

Get organised and simply click and collect U.S Dollars or Euros and be on your way overseas in total comfort. You can order up to AU$800 equivalent and collect contact free at the ATM.

To order, simply choose USD or EUR, select ATM Click & Collect as the collection method and follow the prompts.

Available 24/7

Here for you anytime you need currency

Contactless Collection

Clean and contact free ATMs

Convenience

Simply order online and collect at the ATM

Cost Effective

Get our best rates


1

Order

Order online and select ATM Click & Collect.

2

Get your One Time Pin

Complete your order then receive a One Time Pin (OTP) via SMS to your mobile.

3

Collect within 72 hours

Arrive at selected ATM and enter your:
- order number
- date of birth
- One Time Pin




The maximum order limit for ATM Click & Collect is AU$800 equivalent.

Collect at Selected Departures ATMs at Brisbane International Airport

You can now pre-order foreign cash online, receive our best rates and collect your currency contact free from one our ATMs located at Brisbane Airport.

ATMs are conveniently located on level 4 at the check-in desks area and on level 3 in the departures hall near gates 80 and 81.

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ATM Click & Collect allows you to order foreign currency online and collect from a Click & Collect enabled ATM at a designated location.
When you collect your order from a Travelex ATM, you will need your order confirmation number, Date of Birth, and One Time Pin (OTP).
Currently only Euros and US Dollars are available for collection via ATM Click & Collect, with more to come.
Please click here for a list of all our current collection ATM locations. Alternatively, you can select one of our other products and collect your order from one of our Travelex or partner stores.
Please click here for a list of all our current collection locations. The ATM location you selected for collection during your order process must be the location you collect from.
You will not be charged a fee for an ATM Click & Collect order.
Your One Time Pin (OTP) will be sent one day prior to your nominated collection date to the mobile phone number provided during the order process.
Your order will expire 72 hours after your nominated collection date. After that period your order will be blocked and cancelled. Following this cancellation, your payment will be refunded, minus a $10 cancellation fee.
If you experience issues at the ATM that cannot be resolved, please contact the Global Support Centre on 1800 440 039 for further support.
If your order is blocked, you will not be able to collect your travel money. Your order will be subject to a cancellation, and you should contact the Global Support Centre on 1800 440 039 for further support.
If your One Time Pin (OTP) hasn’t been sent to the mobile number provided during the order process, you will be required to contact the Global Support Centre on 1800 440 039.
One Time Pins (OTP) cannot be re-sent. In the event that you lost your OTP, you will need to cancel your order and place another one. Please contact the Global Support Centre on 1800 440 039 for assistance.
What is ATM Click & Collect?

ATM Click & Collect allows you to order foreign currency online and collect from a Click & Collect enabled ATM at a designated location.

What do I need when collecting my order from an ATM?

When you collect your order from a Travelex ATM, you will need your order confirmation number, Date of Birth, and One Time Pin (OTP).

What currencies can I purchase for ATM Click & Collect?

Currently only Euros and US Dollars are available for collection via ATM Click & Collect, with more to come.

I can’t find the ATM collection location I require?

Please click here for a list of all our current collection ATM locations. Alternatively, you can select one of our other products and collect your order from one of our Travelex or partners stores.

Where can I choose to collect my order from?

Please click here for a list of all our current collection locations. The ATM location you selected for collection during your order process must be the location you collect from.

Will I be charged a fee for using ATM Click & Collect?

You will not be charged a fee for an ATM Click & Collect order.

When will I be sent my One Time Pin (OTP)?

Your One Time Pin (OTP) will be sent one day prior to your nominated collection date to the mobile phone number provided during the order process.

When will my order expire?

Your order will expire 72 hours after your nominated collection date. After that period your order will be blocked and cancelled. Following this cancellation, your payment will be refunded, minus a $10 cancellation fee.

Why am I unable to collect my order from the ATM?

If you experience issues at the ATM that cannot be resolved, please contact the Global Support Centre on 1800 440 039 for further support.

What should I do if my order is blocked following three incorrect data entries at the ATM?

If your order is blocked, you will not be able to collect your travel money. Your order will be subject to a cancellation, and you should contact the Global Support Centre on 1800 440 039 for further support.

I have placed an order but haven’t received my One Time Pin (OTP)?

If your One Time Pin (OTP) hasn’t been sent to the mobile number provided during the order process, you will be required to contact the Global Support Centre on 1800 440 039.

I have deleted my SMS with the One Time Pin (OTP)?

One Time Pins (OTP) cannot be re-sent. In the event that you lost your OTP, you will need to cancel your order and place another one. Please contact the Global Support Centre on 1800 440 039 for assistance.