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Multi-Currency Cash Passport

Enquiries in respect of Cash Passport are managed by Access Prepaid Australia Pty Ltd (ABN 47 145 452 044, AFSL 386 837). For all general enquiries about Travelex Multi-currency Cash Passport:

• Email: CardServices@accessprepaidww.com
• Phone: 1800 303 297 (find overseas numbers here)

Operating hours are 7am - 7pm (Mondays - Fridays) and 9am - 5pm (Saturdays), Australian Eastern Standard Time.

Travelex Money Card

Enquiries in respect of Travelex Money Card are managed by Access Prepaid Australia Pty Ltd (ABN 47 145 452 044, AFSL 386 837). For all general enquiries about Travelex Money Card:

• Email: CardServices@accessprepaidww.com
• Phone: 1800 303 297 (find overseas numbers here)

Operating hours are 7am - 7pm (Mondays - Fridays) and 9am - 5pm (Saturdays), Australian Eastern Standard Time.

For a full list of contact details for Travelex Money Card click here.

If you have a complaint about any of the services provided by Travelex Retail Australia, please email full details to the Retail Customer Service Centre or telephone us:

• Email: RetailCSC@travelex.com.au
• Phone: 1800 440 039 (if overseas, please call +61 2 9696 9385)