Faster and easier payments

PayID: Payments Made Quicker, Simpler, and Safer.

With PayID, your payments are fast. You can exchange currency fast. Pay any time, any day - including weekends* and public holidays.

All you need to do is pay via your online or mobile banking app.

PayID is easy and there’s no surcharge when making a payment. Check out our instructions on how to use PayID and which banks accept PayID.

Important note for Commbank (CBA) customers.


Ready to use in your digital banking
PayID is available in participating banks’ online or mobile banking. You can create, manage or move a PayID when changing banks.

A faster way to pay
PayID payments are super-fast. Some payments are subject to security checks which may delay the payment, check with your bank for more information.

Makes payments simpler
PayID does not replace BSB and account numbers entirely. It’s an easier way to address payments for people or businesses that prefer not sharing their BSB and account number.

It's secure
Your PayID works within the security of your internet or mobile banking of participating banks. Only you can authorise payments from your account.

It's free
There are no fees or surcharges when using PayID as a payment method.

It's flexible
You can pay any time and any day – 24/7, 365 days a year. Including weekends and public holidays.


This comparison table displays the differences between PayID, BPAY and Credit Card payment options.

PayID BPAY Credit Card
Real-time payments No No
Single step payments No
No surcharge No
Pay 24/7 No
Minimises fraud No
Cash advance fee No No

1

Select PayID as payment

Choose your collection date on the payment page

2

Copy your PayID number

Details will be supplied via the order confirmation email

3

Use your bank app to pay

Open your banking app and choose the PayID label relevant to your bank. Instructions here

4

Enter the details from Travelex and pay

Select Email and enter payments@travelex.com.au. Add the Order Total and your Order Number* in the description field

*Failure to do this with result in your payment and order being rejected. See step by step instructions here.


1

Select PayID as payment

You’ll be provided with a PayID in the form of an email address and a 11-digit reference number

2

Use your bank app to pay

Open your banking app and choose the PayID label relevant to your bank. E.g., Pay anyone, pay by email

3

Transfer the exact amount to your PayID provided by Travelex

Additionally, add your 11-digit reference number in the payment description field

4

Complete your PayID payment

You’ll be notified by email when payment is received


Over 90% of Australian banks support PayID. Here is a list of banks and financial institutions that use PayID and instructions on how to pay with PayID.

Real-time Osko PayID Available
Adelaide Bank -- --
ANZ ANZ App
  • Tap the $ Pay icon on the Accounts tab
  • Tap on the + to make a payment to a new PayID
  • Select Email and enter the email address provided from the checkout
  • Enter the amount that appears on the checkout and from the PayID verification
  • Enter your full order number in the Description field (e.g.: AU123456789)
  • Review the transaction and finalise the payment
ANZ Internet Banking
  • Select the Payments menu, then Pay Anyone
  • Select an account to make your payment from
  • Select Add a new payee
  • Choose Add a new payment type, select Email address
  • Select Email and enter the email address provided from the checkout
  • Enter the amount that appears on the checkout and from the PayID verification
  • Enter your full order number in the Description field (e.g.: AU123456789)
  • Review the transaction and finalise the payment
Australian Military Bank -- --
Australian Unity -- --
AMP - -
Bank Australia -- --
Bank First -- --
Bank of Melbourne -- --
Bank of us -- --
Bank SA -- --
BankVIC -- --
Bankwest -- --
BCU -- --
BDCU Alliance Bank -- --
Bendigo Bank Bendigo Bank App
  • Select the Pay Anyone icon and add New Payee
  • Select Email and enter the email address provided from the checkout
  • Enter the amount that appears on the checkout and from the PayID verification
  • Enter your full order number in the Description field (e.g.: AU123456789)
  • Review the transaction and finalise the payment
Bendigo e-Banking
  • Click on Move Money
  • Click Pay Anyone
  • Click New payee
  • Select Email and enter the email address provided from the checkout
  • Enter the amount that appears on the checkout and from the PayID verification
  • Enter your full order number in the Description field (e.g.: AU123456789)
  • Review the transaction and finalise the payment
Beyond Bank Australia -- --
Border Bank -- --
Citi -- --
Coastline -- --
CommBank (CBA) CommBank App
  • Select Pay someone from the homepage
  • Select the + sign in the top right-hand corner
  • From the menu of options, click more and then select Email address
  • Select Email and enter the email address provided from the checkout
  • Enter the amount that appears on the checkout and from the PayID verification
  • Enter your full order number in the Description field (e.g.: AU123456789)
  • Review the transaction and finalise the payment
  • NOTE: First time payments to a new payee may be held up for up to 24 hours as a security measure.
Community First -- --
Credit Union SA -- --
CUA -- --
Defence Bank -- --
Easy Street Financial Services -- --
Endeavour Mutual Bank -- --
Family First Credit Union -- --
Firefighters Mutual Bank -- --
G&C Mutual Bank -- --
Goulburn Murray Credit Union -- --
Greater Bank -- --
Heritage Bank -- --
Horizon Bank -- --
HSBC -- --
Hume Bank -- --
Hunter United -- --
Illawarra Credit Union -- --
imb Bank -- --
ING ING App
Note: ING currently has a $1,000 daily limit on all PayID payments
  • Tap Pay, then Pay anyone
  • Choose the account you wish to make the payment from
  • Choose +New payee, then select PayID
  • Select Email and enter the email address provided from the checkout
  • Enter the amount that appears on the checkout and from the PayID verification
  • Enter your full order number in the Description field (e.g.: AU123456789)
  • Review the transaction and finalise the payment
ING Online Banking
Note: ING currently has a $1,000 daily limit on all PayID payments
  • Go to Transfer & pay, then Pay anyone
  • Choose +New payee, then select PayID
  • Select Email and enter the email address provided from the checkout
  • Enter the amount that appears on the checkout and from the PayID verification
  • Enter your full order number in the Description field (e.g.: AU123456789)
  • Review the transaction and finalise the payment
Macquarie Bank Mobile Banking App
  • Select the $ icon on the front screen
  • Select Make a payment
  • Add a new PayID by selecting Pay new
  • Select Email and enter the email address provided from the checkout
  • Enter the amount that appears on the checkout and from the PayID verification
  • Enter your full order number in the Description field (e.g.: AU123456789)
  • Review the transaction and finalise the payment
Online Banking
  • Select the $ icon on the side menu
  • Select the account the payment should come from
  • Add a new payee (PayID)
  • Select Email and enter the email address provided from the checkout
  • Enter the amount that appears on the checkout and from the PayID verification
  • Enter your full order number in the Description field (e.g.: AU123456789)
  • Review the transaction and finalise the payment
ME -- --
MOVE -- --
MyState -- --
NAB Mobile Banking App
  • Select the account you want to transfer from
  • Tap Pay and then Pay Anyone
  • Tap Mobile/PayID
  • Select Email Address and enter the email address provided from the checkout
  • Enter the amount that appears on the checkout and from the PayID verification
  • Enter your full order number in the Description field (e.g.: AU123456789)
  • Review the transaction and finalise the payment
NAB Internet Banking
  • Once you’ve logged in, click Funds Transfer and choose Pay to a PayID
  • Under PayID type
  • Select Email and enter the email address provided from the checkout
  • Select Next to proceed
  • Choose the account you wish to pay from
  • Enter the amount that appears on the checkout and from the PayID verification
  • Enter your full order number in the Description field (e.g.: AU123456789)
  • Review the transaction and finalise the payment
Newcastle Permanent -- --
Nexus Mutual -- --
Northern Inland Credit Union -- --
Orange Credit Union -- --
P&N Bank -- --
People's Choice Credit Union -- --
Police Bank -- --
Police Credit Union -- --
QBANK -- --
Qudos Bank -- --
Queensland Country Credit Union -- --
RACQ Bank -- --
RaboBank -- --
Regional Australia Bank -- --
Reliance Bank -- --
Rural Bank -- --
Service One Alliance Bank -- --
South West Credit Union -- --
St.George -- --
Suncorp Suncorp App
  • Select Pay/Transfer, followed by Pay Someone
  • Once you’ve selected your Account to pay from, tap Select Payee, then New Payee
  • Select Email Address and enter the email address provided from the checkout
  • Enter the amount that appears on the checkout and from the PayID verification
  • Enter your full order number in the Description field (e.g.: AU123456789)
  • Review the transaction and finalise the payment
Teachers Mutual Bank -- --
The Mac -- --
The Mutual -- --
UniBank -- --
Unity Bank -- --
UBank -- --
UP Bank -- --
86400 -- --
Westpac Westpac App
  • Tap the Pay icon
  • Under From, select the account you want to make a payment from
  • Under To, tap Choose a payee or biller
  • Add a new PayID payee by selecting + Add
  • Tap New PayID/Mobile payee
  • Select Email Address and enter the email address provided from the checkout
  • Enter the amount that appears on the checkout and from the PayID verification
  • Enter your full order number in the Description field (e.g.: AU123456789)
Online Banking
  • In the Payments tab, select Make a payment
  • Add a new PayID payee by selecting Pay new payee
  • Under I want to pay - choose Email Address and enter the email address provided from the checkout
  • Enter the amount that appears on the checkout and from the PayID verification
  • Enter your full order number in the Description field (e.g.: AU123456789)

After completing your order online:

  1. From your internet banking account or App, select (also known as 'Pay', 'Pay Now', ‘Pay anyone’, 'Mobile/PayID')
  2. Select email and enter payments@travelex.com.au
  3. Enter the amount to pay (see ‘OrderTotal’ in the order summary section of your 'PayID Payments Instruction' email)
  4. Enter your full order number in the Description field (e.g.: AU123456789)

IMPORTANT:

- Your bank account needs to be enabled for PayID.

- First time payments to a new payee may be held up for up to 24 hours as a security measure with some banks. Please check with your bank.

- Refer to your bank instructions for setting up PayID and maximum transferrable amount.

is a fast payment using the NPP (New Payments Platform).

Here is list of banks supporting PayID.

How to pay with PayID?

After completing your order online:

  1. From your internet banking account or App, select PayID (also known as 'Pay', 'Pay Now', ‘Pay anyone’, 'Mobile/PayID')
  2. Select email and enter payments@travelex.com.au
  3. Enter the amount to pay (see ‘OrderTotal’ in the order summary section of your 'PayID Payments Instruction' email)
  4. Enter your full order number in the Description field (e.g.: AU123456789)

IMPORTANT:

- Your bank account needs to be enabled for PayID.

- First time payments to a new payee may be held up for up to 24 hours as a security measure with some banks. Please check with your bank.

- Refer to your bank instructions for setting up PayID and maximum transferrable amount.


What is PayID and what banks support it?

PayID is a fast payment using the NPP (New Payments Platform).

Here is list of banks supporting PayID.