At Travelex we’re here to help make getting your travel money simple, leaving you with one less thing to think about before your next trip abroad.
All you need to do is order your currency online with us and you'll lock in our best rate of the day*!
*Compared to our walk-up rate
Choose from our range of currencies and select either cash or a Travelex Money Card.
Find your nearest convenient store for pick up, including airports and city locations.
Relax knowing that your travel money has been taken care of by the world's leading foreign exchange specialist.
Find the currency you need
Free Pick Up
Free cash pick-up in any store or airport location.
Our Best Rate
Get our best rate** when you order online.
vs store rate during non-promotional periods
There's no commission when you buy online with us!
Simple Online Payment
Buy your currency 24/7 using BPAY, Visa or MasterCard®.
Read your reviews on trustpilot
Easy & user friendly
I ordered online and collected from Australia Post. Quick and easy transaction, would recommend using this companyKylie
Order USD notes
I ordered USD notes online at 9.30am paying by BPay and was contacted at 1.30pm the same day for collection at Geelong travel.Donna Utt
Easy to use and great service and safe and secure Will you them again and againTony
As expected - fast and on time. The only criticism is that I can not pick the currency denomination (eg small, medium or large). My last dealings 8 months ago resulted in a 60mm stack of small bills (Fijian) which were a pain to carry.Colin White
No complaints. Easy, convenient pick-up. Been using Travelex for years and will continue to recommendAlan Wood
Delivered a good exchange rate
Delivered a good exchange rate commission free and delivered money to a nearby location on time.Julie
always reliableKerrie Maree Bourke
Excellent exchange rate and currency …
Excellent exchange rate and currency notes arrived earlier than expected.Julie - ACT
Highest rate and no fee.
Highest rate and no feeManuel Concepcion
Seamless process exchange rates were ok as wellPaul Legge
Came super quick
Came super quick, and exact money I requestedBlake Ward
Great & fast service at Belconnen Travelex
Great & fast service. Thank you Wayne.Dina Bricknell
Excellent, the exchange rates were the best. I used the online and airport pickup method and paid no fees or charges.Mark G
good if you pick up
i once said i wont buy from you ,because of the 10 dollar post office surcharge,but now i decided to pick up instore, then you dont have to pay and can talk to the nice lady in ballarat,overall good honest sevice,thats all you can wish for,rates are ok ,not great but who cares,there better than american express from the post officeJohn Toye
Have a question?
What is the Retail Export Scheme?
In the UK, VAT is charged on many goods and services. The Retail Export Scheme allows non-EU residents, who are leaving the European Union, to claim a VAT refund on most goods that they have purchased in the UK
VAT refunds can only be claimed on your final day and from the departing EU Country and only from the airport terminal from which you are departing. The claiming process must be completed within three (3) months (with VAT forms stamped and completed) of the original purchase date of the item for which you are claiming the refund
Please note that refunds can only be claimed by the person who purchased the goods. It is not possible to claim a refund on behalf of someone else.
What documents do I need to claim a VAT refund?
- Proof of purchase of goods from the retailer – you must first show the sales receipts at the Travelex bureau when making a VAT refund claim.
- A VAT refund form from the retailer – this must be completed and signed by the retailer at the time of purchase in order to be valid
- A valid passport – you will be required to show an expiring visa or one way flight ticket to prove that you are leaving the EU
- For high value goods, you will need to have them inspected by airport customs once you pass through security. Customs will stamp your VAT refund form, after which you can return to a Travelex VAT store, and process your refund
Can I claim a refund in the UK?
You can claim a VAT refund in the UK if you are not a resident of the following countries:
- Spain (incl. Balearic Islands)
- Czech Republic
If you are unsure of your eligibility for a VAT Refund, you should contact HM Revenue & Customs on 0845 010 9000 or visit their website.