Google Pay

There are no additional charges whatsoever when using your Travelex Money Card through Google Pay. It’s simply a way of using your phone to pay in place of your physical card, so only the standard Travelex Money Card fees and charges apply. See more here for a breakdown of associated charges.

Yes, absolutely. It's always advisable to carry your Travelex Money Card with you, even if you use your Google Wallet most of the time. Contactless or mobile payments may not be accepted in some places. Having your card with you means you'll always be able to spend with confidence wherever Mastercard Prepaid is accepted.

• Not quite yet. Using your Travelex Money Card to pay for things from your Google Wallet is now live, but you are currently unable to add currency to it through Google Pay.
• The Travelex Money App still offers the fastest way to add funds to your Travelex Money Card, where we accept all major credit and debit cards. After registering your card and logging in, use the ‘top up’ button and follow the simple steps to add funds.
• We are working hard on adding this enhancement as we know how helpful it will be, we expect to have this live shortly.

You can pay in any currency preloaded on your Travelex Money Card. Google Pay will automatically select the correct currency when currency type/funds are available. The process is identical to the physical card. If the correct currency funds are not available, then payment will be taken in priority order from your Travel Money Card to fund the spend. Additional charges may be incurred if this happens, see full details on fees and limits.

Just log into your Google account and use the ‘Find My Phone’ process to lock your phone and, if you choose, you can also delete your data at this point. This will stop the phone from being able to use Google Pay.

If you’re concerned about your Travelex Money Card, please log into your Travelex Money Card My Account area, where you can suspend your card quickly and easily. You have 3 options:

• Log in and tap ‘card settings’.
• Click on the button named ‘suspend card’, you’ll need to confirm this by hitting a second button also named ‘suspend card’.
• After a few seconds you should see ‘Card Status: SUSPENDED’ When you see this, your card has been temporarily frozen. It will stay that way until you unsuspend it, following the same instructions.
• For additional help - Contact the Card Services team for assistance on 1800 303 297.

For additional help - Contact the Card Services team for assistance on 1800 303 297.