Security

Fraudulent emails

Travelex have recently become aware of a scam, in which sellers on online auction sites receive an email claiming to be from Travelex and containing the Travelex logo, requesting that sellers make a cash transfer via Western Union in advance of payment for goods that they have sold online, and requesting personal information from sellers. Should you receive such an email, please disregard it. Travelex will never request that anyone make a payment by Western Union in order to facilitate a further payment from a buyer to a seller. Genuine emails from Travelex will always come from an address that ends @travelex.com.au or @travelex.co.nz.  

Travelex have recently become aware of an email scam which involves offering fake employment or training opportunities with Travelex. Please note this is not a legitimate Travelex initiative and is a scam to attempt to obtain personal information from individuals including bank account details which will be compromised and used to layer illegal money laundering funds through the financial system. Under no circumstances should you provide any personal information including bank account details to these fraudsters who have no connection whatsoever with the Travelex organisation.

If you have provided them with your banking information you should report this immediately to your banking institution. These emails may contain Travelex branding and appear to be realistic however this is an attempt to fraudulently acquire personal information from you. Should you receive such a communication, please disregard it. Legitimate Travelex jobs will only come from the following addresses either @travelex.com.au or @travelex.co.nz and we will never ask you for your bank details via email.

Travelex has notified the relevant law enforcement authorities of this scam.

For further information about these muling recruitment scams, please see more details on the AHTCC website